You are using Lexacom Mobile to send dictations to Lexacom 3 and the tracking on the mobile app is not updating to show the current location of the dictation in the workflow.
This can be caused by a problem with the Cloud Account details recorded for the user within Lexacom 3.
To reenter your Cloud Account details in Lexacom:
All future tracking status items should now be received.
Created: 27 Jan 2015 09:33 GMT Updated: 18 Feb 2016 16:37 GMT